Managing Social Media and Consumerism [electronic resource] : The Grapevine Effect in Competitive Markets / by . Rajagopal.
Material type: TextPublisher: London : Palgrave Macmillan UK : Imprint: Palgrave Macmillan, 2013Edition: 1st ed. 2013Description: XVIII, 259 p. online resourceContent type:- text
- computer
- online resource
- 9781137281920
- 658.8 23
- HF5410-5417.5
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Categorically reviews the theories of communication, best practices in social media and previous research, and analyzes the corporate involvement towards strategic and tactical stewardship in serving customer-centric business requirements.
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